Convenient location, clean comfortable office, very friendly and professional staff. Dr was very thorough on treatment and explanations. My only reason for not giving 5 stars (no fault of their own), I would like it if rye dr’s would start offering contacts with eyeglasses. I went in for glasses, hoping to get contacts as an alternative, but it costs another $65 just to get fitted for contacts. You’ve already seen my eyes from inside out...and I paid you to do that. I think that could be something that sets one apart from another. Overall, TSO is an excellent place.

Always a good experience at TSO Northshore. The staff is even more friendlier than in the past location/staff. All are very knowledgeable and helpful. They take the time to answer your questions and attend to your needs. Doctors are very patient friendly, knowledgeable and informative. They make reasonable recommendations as well as alternatives to meet your specific need.

I have never had an issue with TSO. I have been a customer of theirs for 4 years now. I have been going to them since they were at their UVALDE location. Everyone their is very attentive, friendly, welcomes me with a smile and their office is very clean.

Excelente experiencia muy profesionales

Great service and had my son's prescription glasses ready within 3 hours

Worse experience of my life! DO NOT GO HERE!! I've been wearing glasses my whole life and I've never had an experience like the one I experienced here and I will never go back! I was quoted one thing, told what services would be rendered plus the items I would recieve. However, I never received them! I had insurance and paid $308 out my pocket! I will never return and I advise anyone who values there hard earned cash to never go here and expect the services paid for. Staff apologizes but offered nothing to fix the issue. I should have just went where I have been going! Do NOT go HERE!! UPDATE: After my initial complaint.. and returning for further clarity to no resolve, while leaving the store I recieved a call from the district office. Whom informed they received my reviews as well as an complaint from the store manager. She was very pleasant and rectified the situation in a timely manner. Now while I don't believe I will return to this location I will probably be likely to return to another TSO chain location.

Awesome crew